By: Kimberly Marselas

With 1,800 employees across four campuses, Chelsea Jewish Life currently has about 40 listed job openings — a low 2% vacancy rate many skilled nursing providers can only dream of in the current market.

The 106-year-old skilled nursing and assisted living organization has not used agency in more than 30 years. A quarter of the organization’s staff has been on board for at least a decade, and at its Leonard Florence Center for Living in Chelsea, MA, staff deliver almost three more hours of nursing care than the average nursing home in the state.

How do they find quality nursing, housekeeping and other core frontline staff and get them to stay so long? There’s no big secret, according to long-time CEO Barry Berman.

“You need to do things that show them how much you care,” he told attendees at the LeadingAge annual meeting this week. “That’s why we have never, ever had to use agency help.”

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