Chief Operating Officer
Betsy Mullen, RN, MS, LNHA, serves as Chief Operating Officer of Legacy Lifecare. She has 45 years of experience in the health care industry working in settings across the heath care continuum. Ms. Mullen also oversees the day-to-day operations at Chelsea Jewish Lifecare (CJL.)
Betsy joined CJL 37 years ago when the organization was a single, stand-alone nursing home as the Director of Nursing. Additionally, she has held the positions of Executive Director at all the skilled nursing facilities and the assisted living facilities, Executive Vice President of Clinical Operations and Chief Clinical Officer during her tenure at CJL.
A proven leader in the culture change movement in Massachusetts, Betsy helped to develop, open and operate the first urban model Green House facility in the United States, an innovative and radical departure for delivering long-term care, post-acute and specialty care to elders and the young disabled population. As a member of the Peer Network Board for the Green House Project, she remains active in the culture change movement across the United States. Currently, she serves on the Board of Trustees for LeadingAge Massachusetts
Ms. Mullen is the recipient of many Mass Aging prestigious awards such as the Program Innovation of the Year Award for Barry & Betsy’s – A Different Store for People Who Make a Difference; the Program Innovation of the Year Award for European Day Spa; and the Program Innovation of the Year Award for Travel the World Program.
Betsy received her Bachelor of Science in Nursing from Boston College and a Master of Science in Nursing from Boston University. In addition, she holds a Licensed Nursing Home Administrator License.
A resident of Byfield, MA, Betsy enjoys spending time with her family, including her two grandchildren. Betsy enjoys hiking, kayaking, and spending time with her family, including her grandson Stephen and granddaughter Emily.
Betsy’s personal and professional development are often guided by the words of Maya Angelou “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”